Last updated November 05, 2021

Thank you for choosing to be part of ourcommunity at Doppelgaenger GmbH ("Company,""we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concernsabout this privacy notice or our practices with regard to your personalinformation, please contact us at

This privacy notice describes how we might use your information if you:

·        Visitour website at

·        Engagewith us in other related ways , including any sales, marketing, or events.

In this privacy notice, if we refer to:

"Website," we are referring to any website of ours that references or links to this policy

"Services,"we are referring to our Website, and other related services, including anysales, marketing, or events

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.



Personal information youdisclose to us

In Short: We collect personalinformation that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You:

We collect names, email addresses, phone numbers and other similar information.

All personal information that you provideto us must be true, complete and accurate, and you must notify us of anychanges to such personal information.

Information automatically collected:

In Short: Some information, suchas your Internet Protocol (IP) address and/or browser and devicecharacteristics is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) butmay include device and usage information, such as your IP address, browser anddevice characteristics, operating system, language preferences, referring URLs,device name, country, location, information about how and when you use ourWebsite and other technical information.

This information is primarily needed tomaintain the security and operation of our Website, and for our internalanalytics and reporting purposes.

Like many businesses, we also collectinformation through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data isservice-related, diagnostic, usage and performance information our serversautomatically collect when you access or use our Website and which werecord in log files. Depending on how you interact with us, this log data mayinclude your IP address, device information, browser type and settings andinformation about your activity in the Website (such as the date/time stampsassociated with your usage, pages and files viewed, searches and otheractions you take such as which features you use), device event information(such as system activity, error reports (sometimes called 'crash dumps')and hardware settings).

DeviceData. We collect device data such as informationabout your computer, phone, tablet or other device you use to access theWebsite. Depending on the device used, this device data mayinclude information such as your IP address (or proxy server), device andapplication identification numbers, location, browser type, hardware modelInternet service provider and/or mobile carrier, operating system and systemconfiguration information.

LocationData. We collect location data such as informationabout your device's location, which can be either precise or imprecise. Howmuch information we collect depends on the typeand settings of the device you use to access the Website. For example, we mayuse GPS and other technologies to collect geolocation datathat tells us your current location (based on your IP address). You can opt outof allowing us to collect this information either by refusing access tothe information or by disabling your Location setting on your device. Notehowever, if you choose to opt out, you may not be able to use certain aspectsof the Services.


In Short: We process your informationfor purposes based on legitimate business interests, the fulfillment of ourcontract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected viaour Website for a variety of business purposes described below. We process yourpersonal information for these purposes in reliance on our legitimate businessinterests, in order to enter into or perform a contract with you, with yourconsent, and/or for compliance with our legal obligations. We indicate thespecific processing grounds we rely on next to each purpose listed below.

We use the information we collect orreceive:

Tosend you marketing and promotional communications.We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, whenexpressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personalinformation from you. You can opt outof our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?"below).

Delivertargeted advertising to you. We may use yourinformation to develop and display personalized content and advertising (andwork with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.


In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent touse your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill theterms of our contract.

LegalObligations: We may disclose your information wherewe are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, courtorder, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security orlaw enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regardingpotential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegalactivities, or as evidence in litigation in which we are involved. More specifically, we may need to process your data or share your personal information in the following situations:

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are undercommon control with us.

BusinessPartners. We may share your information with our business partners to offer you certain products, services or promotions.


In Short:Â Â We may use cookies andother tracking technologies to collect and store your information.

We may use cookies and similar trackingtechnologies (like web beacons and pixels) to access or store information.Specific information about how we use such technologies and how you can refusecertain cookies is set out in our Cookie Notice.


In Short: We keep your informationfor as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personalinformation for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted bylaw (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 5 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


In Short: We aim to protect yourpersonal information through a system of organizational and technical securitymeasures.

We have implemented appropriate technical and organizational security measures designed to protect the security of anypersonal information we process. However, despite our safeguards and efforts tosecure your information, no electronic transmission over the Internet orinformation storage technology can be guaranteed to be 100% secure, so wecannot promise or guarantee that hackers, cybercriminals, or other unauthorizedthird parties will not be able to defeat our security, and improperly collect,access, steal, or modify your information. Although we will do our best toprotect your personal information, transmission of personal information to andfrom our Website is at your own risk. You should only access the Website withina secure environment.


In Short: We do not knowingly collect data from ormarket to children under 18 years of age.

We do not knowingly solicit data from ormarket to children under 18 years of age. By using the Website, you representthat you are at least 18 or that you are the parent or guardian of such a minorand consent to such minor dependent’s use of the Website. If we learn thatpersonal information from users less than 18 years of age has been collected,we will deactivate the account and take reasonable measures to promptly deletesuch data from our records. If you become aware of any data we may havecollected from children under age 18, please contact us


In Short:Â  In some regions, such as the EuropeanEconomic Area (EEA) and United Kingdom (UK), you have rights that allow yougreater access to and control over your personal information. You may review,change, or terminate your account at any time.

Insome regions (like the EEA and UK), you have certain rights under applicabledata protection laws. These may include the right (i) to request access andobtain a copy of your personal information, (ii) to request rectification orerasure; (iii) to restrict the processing of your personal information; and(iv) if applicable, to data portability. In certain circumstances, you may alsohave the right to object to the processing of your personal information. Tomake such a request, please use the contactdetails provided below. We will consider and act uponany request in accordance with applicable data protection laws.

If we are relying on yourconsent to process your personal information, you have the right to withdrawyour consent at any time. Please note however that this will not affect thelawfulness of the processing before its withdrawal, nor will it affect theprocessing of your personal information conducted in reliance on lawfulprocessing grounds other than consent.

Ifyou are a resident in the EEA or UK and you believe we are unlawfullyprocessing your personal information, you also have the right to complain toyour local dataprotection supervisory authority. You can find their contact details here:

If you are a resident in Switzerland, thecontact details for the data protection authorities are available here:

Cookies and similartechnologies: Most Web browsers are set to acceptcookies by default. If you prefer, you can usually choose to set your browserto remove cookies and to reject cookies. If you choose to remove cookies orreject cookies, this could affect certain features or services of our Website.To optout of interest-based advertising by advertisers on our Website visit


Most web browsers and some mobile operatingsystems and mobile applications include a Do-Not-Track ("DNT")feature or setting you can activate to signal your privacy preference not tohave data about your online browsing activities monitored and collected. Atthis stage no uniform technology standard for recognizing and implementing DNTsignals has been finalized. As such, we do not currently respond to DNT browsersignals or any other mechanism that automatically communicates your choice notto be tracked online. If a standard for online tracking is adopted that we mustfollow in the future, we will inform you about that practice in a revisedversion of this privacy notice.Â


In Short:Â Â Yes, if you are aresident of California, you are granted specific rights regarding access toyour personal information.

California Civil Code Section 1798.83,also known as the "Shine The Light" law, permits our users who areCalifornia residents to request and obtain from us, once a year and free ofcharge, information about categories of personal information (if any) wedisclosed to third parties for direct marketing purposes and the names andaddresses of all third parties with which we shared personal information in theimmediately preceding calendar year. If you are a California resident and wouldlike to make such a request, please submit your request in writing to us usingthe contact information provided below.

If you are under 18 years of age, residein California, and have a registered account with the Website, you have theright to request removal of unwanted data that you publicly post on theWebsite. To request removal of such data, please contact us using the contactinformation provided below, and include the email address associated with youraccount and a statement that you reside in California. We will make sure thedata is not publicly displayed on the Website, but please be aware that thedata may not be completely or comprehensively removed from all our systems(e.g. backups, etc.).

CCPA Privacy Notice

The California Code of Regulations definesa "resident" as:

(1) every individual who is in theState of California for other than a temporary or transitory purpose and

(2) every individual who isdomiciled in the State of California who is outside the State of California fora temporary or transitory purpose

All other individuals are defined as"non-residents."

If this definition of "resident"applies to you, we must adhere to certain rights and obligations regarding yourpersonal information.

What categories of personal information do we collect?

We have collected the following categoriesof personal information in the past twelve (12) months:

K. Inferences drawn from    other personal information


Inferences drawn from any of the collected personal information    listed above to create a profile or summary about, for example, an    individual’s preferences and characteristics


We may also collect other personalinformation outside of these categories instances where you interact with usin-person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;

Participation in customer surveys orcontests; and

Facilitation in the delivery of ourServices and to respond to your inquiries.

How do we use and share your personal information?

More information about our data collectionand sharing practices can be found in this privacy notice.

You may contact us by email atÂ, or by referring to the contact details at the bottomof this document.

If you are using an authorized agent toexercise your right to opt-out we may deny a request if the authorized agentdoes not submit proof that they have been validly authorized to act on yourbehalf.

D. Commercial information

Will your informationbe shared with anyone else?

We may disclose your personal informationwith our service providers pursuant to a written contract between us and eachservice provider. Each service provider is a for-profit entity that processesthe information on our behalf.

We may use your personal information forour own business purposes, such as for undertaking internal research fortechnological development and demonstration. This is not considered to be"selling" of your personal data.

Doppelgaenger GmbHÂ has not disclosed orsold any personal information to third parties for a business or commercialpurpose in the preceding 12 months.

Doppelgaenger GmbH will not sell personalinformation in the future belonging to website visitors, users and otherconsumers.

Your rights with respect to your personal data

Rightto request deletion of the data - Request to delete

You can ask for the deletion of yourpersonal information. If you ask us to delete your personal information, wewill respect your request and delete your personal information, subject tocertain exceptions provided by law, such as (but not limited to) the exerciseby another consumer of his or her right to free speech, our compliancerequirements resulting from a legal obligation or any processing that may berequired to protect against illegal activities.

Rightto be informed - Request to know

Depending on the circumstances, you have aright to know:

whether we collect and use your personal information;

the categories of personal informationthat we collect;

the purposes for which the collectedpersonal information is used;

whether we sell your personal informationto third parties;

the categories of personal informationthat we sold or disclosed for a business purpose;

the categories of third parties to whomthe personal information was sold or disclosed for a business purpose; and

the business or commercial purpose forcollecting or selling personal information.

In accordance with applicable law, we arenot obligated to provide or delete consumer information that is de-identifiedin response to a consumer request or to re-identify individual data to verify aconsumer request.

Rightto Non-Discrimination for the Exercise of a Consumer’s Privacy Rights We willnot discriminate against you if you exercise your privacy rights.


Upon receiving your request, we will needto verify your identity to determine you are the same person about whom we havethe information in our system. These verification efforts require us to ask youto provide information so that we can match it with information you havepreviously provided us. For instance, depending on the type of request yousubmit, we may ask you to provide certain information so that we can match theinformation you provide with the information we already have on file, or we maycontact you through a communication method (e.g. phone or email) that you havepreviously provided to us.

We may also use other verification methodsas the circumstances dictate.

We will only use personal informationprovided in your request to verify your identity or authority to make therequest. To the extent possible, we will avoid requesting additionalinformation from you for the purposes of verification. If, however, we cannotverify your identity from the information already maintained by us, we mayrequest that you provide additional information for the purposes of verifyingyour identity, and for security or fraud-prevention purposes. We will deletesuch additionally provided information as soon as we finish verifying you.

Other privacy rights

you may object to the processing of your personal data. you mayrequest correction of your personal data if it is incorrect or no longerrelevant, or ask to restrict the processing of the data.

you can designate an authorized agent tomake a request under the CCPA on your behalf. We may deny a request from anauthorized agent that does

not submit proof that they have beenvalidly authorized to act on your behalf in accordance with the CCPA.

you may request to opt-out from futureselling of your personal information to third parties. Upon receiving a requestto opt-out, we will act upon the

request as soon as feasibly possible, butno later than 15 days from the date of the request submission.

To exercise these rights, you can contactus by email at, or by referring to the contactdetails at the bottom of this document. If you have a complaint about how wehandle your data, we would like to hear from you. Â


In Short:Â Yes, we will update this notice as necessaryto stay compliant with relevant laws.

We may update this privacy notice fromtime to time. The updated version will be indicated by an updated"Revised" date and the updated version will be effective as soon asit is accessible. If we make material changes to this privacy notice, we maynotify you either by prominently posting a notice of such changes or bydirectly sending you a notification. We encourage you to review this privacynotice frequently to be informed of how we are protecting your information.


If you have questions or commentsabout this notice, you may contact our Data Protection Officer (DPO), GeroldRubenbauer, by email at, by phone at06606322161, or by post to:

Doppelgaenger GmbH

Gerold Rubenbauer

Aglassingerstraße 7

Salzburg 5023



Based on the applicable laws of yourcountry, you may have the right to request access to the personal informationwe collect from you, change that information, or delete it in somecircumstances. To request to review, update, or delete your personalinformation, please visit:

Thisprivacy policy was created using Termly's Privacy PolicyGenerator.